Returns

Can I return an item?

As our products are made to order we are not able to provide a refund or exchange because you have changed your mind or selected the wrong product or incorrect size.

If you contact us to cancel or change an order before it has been fulfilled then we can make the change for you without cost.  

Please contact us immediately and we will let you know.

Wrong or damaged items
If you received an incorrect or damaged item you can send it back to us and we will replace it with the correct one.

You will not be responsible for any shipping costs. However, an item that is damaged after it has been worn or washed will not be replaced. With this in mind, we request that all customers pay close attention to the washing instructions.

Refunds
Should you choose not to have your paid-for order fulfilled, please note refunds will only be issued for the following cases: the ordered item is out of stock, the shipment is lost, damaged goods.

Note: Refunds will only be processed once goods have been returned. If the product you have ordered is unable to be supplied and an alternative product is not suitable, a full refund will be given.

How long will it take to get back a return or exchange?
Please allow at least 2 weeks for returns and exchanges to be processed.

Please contact us for our return address.

 

Size or shirt not right?
If we are able to exchange an item for a different size or an alternative item you will be responsible for the cost of shipping it back to us and you will be responsible for the additional shipping cost to reship your exchanged item. Only unworn and unwashed items can be exchanged.